FAQ
HOW FAST CAN YOU SHIP?
- PLEASE READ ITEM DESCRIPTION FOR PRODUCTION TIMES, WHENEVER THE ITEM IS DONE WITH PRODUCTION THEN THE ITEM WILL BE SHIPPED TO YOU.
- YOU COULD ALSO USE OUR TRACKING PAGE AT THE TOP OF OUR WEBSITE
- SHIPPING TIMES FOR PRE-ORDERS RANGE FROM 2-3 WEEKS THEN SHIPPING, WHILE PRE-MADE ORDERS ARE ANYWHERE FROM 3-6 BUSINESS DAYS WITHIN THE U.S, WHILE INTERNATIONAL ORDERS CAN TAKE UP TO 5-13 BUSINESS DAYS
WHAT CARRIER DO YOU USE TO SHIP?
- USPS, UPS OR DHL
HOW LONG DOES SHIPPING TAKE?
- 3-10 BUSINESS DAYS DEPENDING ON YOUR AREA
WHAT IS THE REFUND POLICY?
- WE ACCEPT NO REFUNDS, BUT WE DO OFFER A 24-HOUR MONEY BACK RETURN POLICY THAT APPLIES TO EVERY PRODUCT
- TO BE ELIGIBLE FOR A RETURN, YOU MUST CONTACT US WITHIN THE 24-HOUR TIME RANGE, AND ONLY DURING THIS TIME RANGE, ANY CHANCE TO TRY AND RETURN LATER WILL BE DENIED.
- YES, A SIZE CHART WILL BE PROVIDED AT THE END OF EACH PHOTO SLIDE FOR EACH PRODUCT, IF YOU HAVE DIFFICULTY FINDING IT, WE CAN SEND IT PERSONALLY TO YOU